FAQ

Frequently Asked Questions

Is Cash on Delivery available?

Yes! COD is available all over Bangladesh. You pay only when the product reaches you.

Are the products genuine?

Absolutely. We source only authentic products and offer official warranty where applicable.

How long does delivery take?

1-2 days inside Dhaka and 3-5 days outside Dhaka.

Can I return a product?

Yes, within 7 days if it's defective or not as described. See our Refund & Return Policy.

How do I track my order?

Use the Track Order page with your order number and phone, or the tracking SMS we send you.

Do you offer discounts?

Yes — check the homepage for running offers and use coupon codes at checkout.